Terms of Services
Last updated: 1 Oct 2025
Welcome to Essential Cognition Inc. By creating an account, accessing, or using our service (the “Service”), you agree to these Terms of Service. If you do not agree, you may not use the Service.
Eligibility
You must be legally able to enter into contracts. By using the Service, you confirm you meet this requirement.
Accounts
You are responsible for maintaining the security of your account credentials. We are not responsible for unauthorized access due to your failure to secure them.
Use of Service
You agree not to misuse the Service, interfere with its operation, or attempt to access data that does not belong to you.
Customer Data
You retain ownership of all data you store in the Service. Data is stored in tenant-separated and user-separated sections of our infrastructure. We do not access customer data except:
when you voluntarily share it (e.g., agent-to-agent communication features),
when you give us explicit authorization to do so for support or troubleshooting, or
when required by law.
Termination
We may suspend or terminate accounts at our discretion, including for violation of these Terms.
Disclaimer of Warranties
The Service is provided “as is” and “as available.” We make no warranties of any kind, express or implied.
Limitation of Liability
Our liability is limited to the amount you paid us in the 12 months prior to the claim. We are not liable for indirect, incidental, or consequential damages.
Governing Law
These Terms are governed by the laws of Texas, USA. Any disputes will be resolved in the state or federal courts located in Texas.