Privacy Policy
Last updated: 1 Oct 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services (the “Services”). By using our Services, you agree to this policy.
Information We Collect
We may collect:
Information you provide when creating an account or using the Services, such as name, email address, company information, billing details, or other information you choose to provide.
Information collected automatically, such as IP address, device details, browser type, and usage logs.
Cookies or similar technologies used to improve functionality and analytics.
How We Use Information
We use your data to:
To provide and maintain the Services.
To process payments and manage accounts.
To communicate with you.
To improve and secure the Services.
To comply with applicable laws.
We do not sell your personal information.
How We Share Information
We only share your data with trusted third parties where necessary to operate our Services, such as hosting, database, and payment processors. We do not sell your personal data.
Data Retention
We retain information while your account is active and as needed for legal or business purposes. When no longer needed, we delete or anonymize it.
Data Security
We use reasonable technical and organizational measures, including encryption in transit and access controls, to protect personal data. No system is completely secure, and we cannot guarantee absolute protection.
International Use
We are based in the United States. By using the Services, you consent to processing of your information in the U.S. and other locations where our providers operate. We do not specifically target or market to EU residents.
Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect data from children.
Changes
We may update this Privacy Policy. Continued use of the Services means you accept the updated policy.
Contact
For questions, contact us at privacy@essentialcognition.com.